From Six Sigma to Lean Thinking: an evolution of corporate culture

  • Carlos Riesenberger Universidade Minho
Keywords: Competitiveness, Six Sigma, Lean Thinking, Lean Management, Lean Six Sigma.

Abstract

Competitiveness among companies has forced them to abandon traditional methods of management to adopt new sustainable development strategies. Without sustained growth based on increased efficiency and effectiveness of operations, reduced time, increased quality of products and services, high quality levels and consequent high customer satisfaction, companies are doomed to leave the market for lack of competitiveness. The Six Sigma philosophy, combined with Lean Management, Lean Six Sigma, presents itself as a new management approach, allowing to achieve the long sought-after differentiation in the market.

This article aims to review the literature on the issue of business competitiveness, the driving force behind the search for new forms of management, such as Six Sigma, Lean Management, and the combination of both Len Six Sigma.

To meet our objective, it was defined that a documentary research on the subject would be carried out. Thus, it began with information gathering on the competitiveness of companies, namely the way it has evolved and the main challenges ahead. Then the essential concepts for the understanding of Six Sigma were approached and later the bridge to Lean thought, namely Lean Management.

From this bibliographical research it is quickly realized that this search for new ways of managing dates back to World War II, with the production system developed by Toyota, Toyota Production System, from 1950 to 1960. Six Sigma presented itself as a natural evolution, having appeared in early 1987 at the Motorola company, when she was trying to resolve the variability of its production processes due to the increase in claims regarding failures in the electronics under warranty. Given that Six Sigma focuses more on quality issues, an evolutionary philosophy of waste management, Lean Management, has evolved. Currently these two philosophies are combined obtaining Lean Six Sigma.

 

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Published
2019-12-30
Section
Articles